Effective Date: July 1, 2025
Switchpoint is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you engage with our services, visit our website, or interact with us online or in person.
1. What We Collect
We may collect the following types of information:
- Personal Information:
Name, address, email, phone number, donation history, payment details (via secure third parties), and communication preferences. - Non-Personal Information:
IP address, browser type, device information, website usage patterns (via cookies and analytics tools). - Special Categories (only if voluntarily provided):
Demographic info such as age, gender, veteran status, or housing status for service delivery purposes.
2. How We Use Your Information
We use your information to:
- Process donations and acknowledge gifts
- Provide services and communicate with clients
- Respond to your questions and support requests
- Send newsletters, event invites, and organizational updates
- Improve our website and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell your data. We may share your information only with:
- Trusted third-party service providers (e.g., payment processors, newsletter platforms) under confidentiality agreements
- Legal authorities if required by law or to protect our rights
- Program partners only with your explicit consent
4. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of communications at any time
- Withdraw consent (for example, unsubscribing from emails)
- Request a copy of your data
- Lodge a complaint with a data protection authority (if in the EU or UK)To make a request, contact us at
This email address is being protected from spambots. You need JavaScript enabled to view it. .
5. Cookies and Tracking
We use cookies and analytics tools (such as Google Analytics) to better understand how users interact with our website. You can disable cookies in your browser settings.
6. Data Storage and Security
We take data security seriously and use appropriate physical, technical, and organizational safeguards. However, no system is 100% secure.
7. Children’s Privacy
We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
8. International Users
If you are located outside of the United States, please note that your data will be transferred to and processed in the U.S., where our servers and operations are located.
9. Changes to This Policy
We may update this policy occasionally. We’ll post changes on this page and update the "Effective Date" above.
10. Contact Us
If you have questions about this policy or your data, contact:
Switchpoint
Privacy Officer
948 N 1300 W
St. George, UT 84770
